Shipping policy

SHIPPING & RETURNS

Shipping Information
We currently ship within the UK.

• Orders are dispatched within 3 business days.
• Standard Delivery: £4.95 – EVRI, DPD, Royal Mail
• Free UK delivery on orders over £30.00
• Once dispatched, we’ll send tracking info by email.

Returns & Refunds
We hope you will love your order. However, if you're not happy with it:

• Contact us at info@natbrands.co.uk within 14 days of receiving it.
• Return items unused, in original condition/packaging.
• You’re responsible for return postage unless the item is faulty.

Items Not Eligible for Return:

• Used/opened products

Damaged or Faulty Items
Let us know within 7 days with a photo. We’ll offer a replacement or refund.

See our Legal Notice/ Terms and Conditions for more details.