Shipping & Returns

Shipping Information
We currently ship within the UK.

  • Orders are dispatched within 3 business days.
  • Standard Delivery: £3.95 – EVRI
  • Free UK delivery on orders over £25.00
  • Once dispatched, we’ll send tracking info by email.

Returns & Refunds
We hope you will love your order. However, if you're not happy with it:

  • Contact us at info@natbrands.co.uk within 14 days of receiving it.
  • Return items unused, in original condition/packaging.
  • You’re responsible for return postage unless the item is faulty.

Items Not Eligible for Return:

  • Used/opened body care products

Damaged or Faulty Items
Let us know within 7 days with a photo. We’ll offer a replacement or refund.

The NatBrands team is still here if you have any questions about your order or any of our products, so do not hesitate to call on 01892 616871 or email us at info@natbrands.co.uk